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Telephone Support

Siemens offers telephone support in a variety of areas. Please select the applicable business area below for contact information:


Postal Address

Siemens Australia Head Office
885 Mountain Highway
Bayswater, Victoria 3153
Australia

Level 2, Building A, Millennium Centre
600 Great South Road
Ellerslie, Auckland 1051
New Zealand


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History

Siemens has been active in the Pacific region for over 140 years, creating and implementing innovative solutions to further Australia and New Zealand’s growth. Discover more about our historical activities in the timeline below.

1872 - 1900

1872

Welcome to Australia

Siemens Brothers supplies equipment for the Australian Overland Telegraph Line. The 2,700-kilometre telegraph line between Adelaide and Darwin allows for fast communication between Australia and the rest of the world.

1876

Harbour navigation in New Zealand

Siemens Brothers provides a Time Ball (harbour navigation device) for Lyttelton Harbour in Canterbury, New Zealand.

1892

First agency down under

Siemens Brothers of London founds the first Siemens agency in Australia.

1893

First electric streetcar in the southern hemisphere

Siemens constructs an electrified tramway network in Hobart, the first in the southern hemisphere.

1901 - 1950

1909

Marine cable between Tasmania and Victoria

Siemens lays a marine cable between the Australian mainland and Tasmania.

1921

Steaming ahead

Siemens installs a steam-driven, 72kW DC dynamo in New Zealand.

1923

A reliable partner

Siemens & Halske signs a provisional agency agreement with Gollin & Co. Pty. Ltd. for Australia, with a main office in Sydney and branch offices in Melbourne, Adelaide and Brisbane. An agency is also established in New Zealand.

1951 - 2000

1956

Australia’s first licensed television transmission

The first television transmission in Australia uses a Siemens transmitter.

1973

The Sydney Opera House

Siemens supplies a stage lighting system for the newly-opened Sydney Opera House.

1977

Lights for the first night World Series Cricket match

The first day-night cricket match takes place under lights at VFL Park in Melbourne.

1980

Loy Yang Power station

Siemens provides the Loy Yang power station and mine with steam-powered turbine generator units for blocks 1,3 & 4, electrical equipment for dredging shovels, as well as a control system and a waste-gas purification plant.

1983

Huntly Power station

Four 250MW single-cycle steam power turbines are commissioned at Huntly Power Station, the largest thermal power station in New Zealand

1989

Navy frigates

Automation and power systems for the ANZAC class frigates

1995

Milestone in paediatric imaging

The world first filmless paediatric imaging takes place at Westmead in NSW.

2001 - today

2003

Moving Melbourne

Siemens delivers trains and trams for the Melbourne network

2006

Basslink HVDC Interconnector

Siemens delivers two turnkey HVDC converter stations as part of the Basslink HVDC Interconnector project. Basslink is the world’s second longest undersea electricity cable connecting Tasmania to the Australian mainland.

2006

Queensland Rail investment

Siemens delivers 20 electric freight locomotives to Queensland Rail.

2007

Kogan Creek power station

Kogan Creek power station begins powering over 1 million homes, for which Siemens was construction consortium leader. Due to its environmental credentials and overall efficiency, Kogan Creek is recognised as the benchmark for coal-fired electricity generation in Australia.

2009

Braemar 2 power station

Queensland’s second-largest gas power station, Braemar 2, goes into operation. Siemens was contracted to design, manufacture and commission three highly efficient gas turbines for the 450MW power station.

2009

West Wind wind farm

The wind farm ‘West Wind’ is located 15 kilometers west of the state capital Wellington in New Zealand. The 62 Siemens wind turbines with a full capacity of 140 megawatt are supplying up to 70,000 homes with clean energy.

2010

Te Uku wind farm

Te Uku is a 28-turbine wind farm located in Waikato, New Zealand. Te Uku wind farm generates enough electricity each year for about 28,000 average New Zealand homes.

2012

Record-breaking FutuRide

Siemens ambassador and 2011 Tour de France winner, Cadel Evans, leads a field of almost 1000 riders to break two Guinness World RecordsTM at Federation Square in Melbourne. The FutuRide campaign shows how technology and people can contribute to a sustainable future.

2013

South Australia’s electrified train network

A major electrification and signalling upgrade of Adelaide’s rail network is completed. Siemens project scope included design, procurement, construction, and commissioning for a complete 25kV traction power system, including a SCADA system for monitoring and control.

2013

New Zealand’s HVDC Link

New Zealand's HVDC Inter-Island link is strengthened by Siemens to meet the highest seismic standards and increase the overall HVDC link capacity by more than 70 per cent. The Pole 3 upgrade will ensure security of supply for New Zealand’s power grid for generations to come.

2014

MRI research collaboration

A new imaging research centre boasting the most advanced scanning technology in the Southern Hemisphere opens at the Hunter Medical Research Institute in Newcastle. The centre has installed a Siemens Magnetom Prisma 3T MRI unit, the first of its kind in Australia.

2014

Roy Hill mine

Siemens is supplying one of Australia’s largest mining projects with a complete power distribution solution, including integrated e-houses and electrical and mechanical drives. The Roy Hill mine will produce 55 million tonnes of iron ore per annum.

2014

Snowtown II wind farm

Innovative Siemens wind turbines at Snowtown II wind farm are providing clean, emission-free power for 180,000 South Australian homes. Siemens provided a full turnkey project solution for the wind farm including the associated 275kV high voltage substation.

2014

Mill Creek wind farm

The Mill Creek wind farm is located on privately-owned farms in Ohariu Valley, New Zealand. Twenty-six Siemens turbines generate up to 59.8 megawatts of electricity, producing enough electricity each year for about 30,000 average New Zealand homes.