Telephone Support

Siemens offers telephone support in a variety of areas. Please select the applicable business area below for contact information:

Postal Address

Siemens Australia Head Office
885 Mountain Highway
Bayswater, Victoria 3153

Level 2, Building A, Millennium Centre
600 Great South Road
Ellerslie, Auckland 1051
New Zealand

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Security Solutions

Integrated security solutions with an innovative portfolio to meet today’s security challenges.

Integrated access control – SiPass integrated

SiPass® integrated is a powerful and almost infinitely flexible access control system that provides a very high level of security without compromising convenience and ease of use for system users. It is designed to meet access control needs that range in complexity from medium to very high.

This flexible control system can be used to manage access to anything from a single low-rise office with just a few doors to massive high-rise complexes with tens of thousands of doors, gates, barriers and elevators at multiple sites around the globe. It also fully supports the integration of video surveillance, intrusion detection and fire alarm systems – either Siemens or third-party products – thereby creating a totally integrated security solution.

Learn more about SiPass


Critical infrastructure solutions

Siveillance Vantage

Siveillance Vantage is a command and control workflow engine, specifically designed to support security management at critical infrastructure sites – such as ports, airports, detention / correction facilities, oil and gas power generation and distribution, chemical and pharma industries.

Using innovative software, Siveillance Vantage not only ties together all the sub-systems currently used to protect and manage your site, but also allows you to customise and integrate security policies and procedures using workflows and automated actions.

Learn more about Siveillance Vantage


Siveillance SiteIQ

The Siveillance SiteIQ Wide Area automated large-scale surveillance solution shows you what is happening throughout your environment by displaying all surveillance input on a single screen. Using intelligent policy zones and virtual barriers, it detects, tracks and classifies activity in real time.

Learn more about Siveillance SiteIQ Wide Area


Siveillance SiteIQ Analytics is a perimeter protection system optimized for near-area applications. With high detection rates and low false alarm rates, its innovative zone-based configuration reliably detects intruders in even the most challenging conditions. That's why it's used in power utilities, air- and seaports, petrochemical facilities and everywhere premium perimeter security is required.

Learn more about Siveillance SiteIQ Analytics


Video Surveillance solutions – Siveillance VMS

Siveillance VMS is a powerful IP video management software designed for small to large-scale and high-security deployments. Addressing a broad variety of applications, including power utilities, airports, data centres, production plants and commercial buildings, it can be deployed for single sites or to survey distributed sites from a central location. Siveillance VMS can be enhanced with Siveillance SiteIQ Analytics, an intelligent video analytics plug-in to form a powerful perimeter security solution.

Learn more about Siveillance VMS